RSS CAER Line Messages

  • General Message was posted to the CAER Line by LyondellBasell La Porte Complex at 2017-05-27 18:39:20 for [1] Hours May 27, 2017
    This is a message at 18:38 Saturday May 27 2017 from the LyondellBasell La Porte Complex at 1515 Miller Cut-Off Road. The La Porte site is conducting a test of the CAER Line. There is no need for community members to be concerned or take any action. If there was an actual incident we would […]
  • General Message was posted to the CAER Line by Flint Hills Resources - Houston at 2017-05-27 14:20:44 for [48] Hours May 27, 2017
    This is a courtesy message from the Flint Hills Resources Houston Chemical Plant located at Allen Genoa and La Porte Freeway in Houston.Today is May,27th.Over the next several days the operations group will be starting up one of the plant utility systems. During this time there will be brief periods of steam venting that nearby […]
  • General Message was posted to the CAER Line by Shell Chemical LP and Shell Oil Company - Deer Park Site at 2017-05-27 02:31:48 for [8] Hours May 27, 2017
    This is the Environmental Duty Representative at Shell Deer Park. We experienced an unplanned flaring activity due to a process unit upset. We are taking steps to minimize any noise, light, or smoke associated with this flaring activity. There is no danger to the surrounding community or our industry neighbors. We apologize for any inconvenience […]
  • General Message was posted to the CAER Line by Shell Chemical LP and Shell Oil Company - Deer Park Site at 2017-05-27 01:15:36 for [8] Hours May 27, 2017
    This is Environmental Duty Representative at Shell Deer Park. We are currently experiencing a unit upset. This incident is being handled within the boundaries of this facility and there is no risk to the community from this incident.
  • General Message was posted to the CAER Line by Shell Chemical LP and Shell Oil Company - Deer Park Site at 2017-05-27 00:59:25 for [1] Hours May 27, 2017
    This is the Environmental Duty Representative at Shell Deer Park. We experienced an unplanned flaring activity due to an upset. We are taking steps to minimize any noise, light, or smoke associated with this flaring activity. There is no danger to the surrounding community or our industry neighbors. We apologize for any inconvenience that our […]

CAER Line

What is the CAER line?

The CAER Line is a hotline for community members to hear recorded – or posted internet – messages from EHCMA member facilities regarding operational updates.
The CAER Line was created as a way for our members to give back to the communities where they live and work.

What to expect from the CAER Line

The CAER Line is a community resource that alerts the community to emergency and non-emergency events. Emergency events are those which require community safety procedures. Non-emergency events, such as flaring or fire drills, require no community action. Messages offer basic information such as what the event is, where it happened and whether any action is required by community members.

Messages could include information about events involving & general information about:
  • EMERGENCY RESPONSE
  • FACILITIES
  • FLARING
  • INCIDENTS
  • NOISE
  • ODORS
  • PIPELINES
  • RAIL CARS
  • SMOKE
  • TANKER TRUCKS
  • TRAINING

Plant operators try to post urgent messages within 15 minutes of an event, however at times it may take longer. While the CAER Line is a valuable resource, community members should contact and follow instructions provided by local emergency managers during emergency situations.